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Imaginet is pleased to be resuming office operations from May 21st under the MECQ guidelines within Metro Manila, with less than 50% of our teams working from our office facilities on any given day on a rotational policy. All our office and field staff will be wearing PPE and working under strict social distancing and appropriate hygiene / protective measures for both their and your protection.

Our motto has been Making I.T. Work since 1998, and while today's challenges are new and the impact far reaching, it doesn't change how we work. We are still here, and we are still Making IT work for you.

Our Technical Services and Help Desk support teams will continue to provide your essential technical support as we have over the last 8 weeks. In order to help with the current pandemic situation and minimize possible COVID-19 transmissions, we are minimizing our onsite activities as much as possible. All tasks required to be done will still be done remotely. Imaginet engineers will only attend to onsite activities with approval from our Head of Technical services and your authorized person. We will only enter your premises if you are operating under the same personal protection rules to ensure all parties are protected at least to the minimum required by law, or above and beyond for our own personnel. Please take note that due to the absence of public transportation during this period, the client will be responsible for the transportation costs of the engineers from their residence up to the client site, and vice versa.

If you need assistance with remote working or remote security concerns, please call us, this is what we are really good at and we have solutions available right now, including free software trials and free hardware demo systems.

Working Coverage hours are unchanged at 8am to 7pm Monday to Friday and 9am to 1.30 PM on Saturday, and 24*7 cover via our Help Desk. Sales and Accounting are online via Cell, Email, Skype or MS Teams all day - just call us and we will be available. All products are now available again with the restarting of non essential customs clearing for IT goods. We will arrange delivery to you through our accredited 3rd party logistics services so there is no extra burden for you to travel or collect goods.

Logistics and Purchasing teams will be continuing to WFH and our Warehouse facilities as and when required but online via Cell, Email,. Skype or MS Teams all day. Deliveries will only be accepted at our office by advance notice and disinfected prior to shipping to the location and time most convenient for you.

Stay safe and well

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